Live flagship for WhatsApp automation
AI & Automation Tools For MSMEs
Built for Indian MSMEs. Designed to feel ahead of the curve.
Synx Automation translates serious AI research into practical systems for MSMEs: WhatsApp automation, multilingual voice AI, ecommerce bots, and industry-specific tools that fit how real businesses operate.
100+
Organisations served
8
Products built
3
Countries of operation
Research-led ecosystem
4 flagship apps + 4 extensions
A layered product strategy spanning live launches, products in testing, active R&D, and more innovations already on the way.
Flagship voice AI in R&D
Flagship commerce AI in R&D
Flagship ERP currently being tested
Who We Are
An AI R&D company first, not another generic SaaS vendor.
Synx Automation Private Limited is incorporated in India and focused on one practical mission: bring useful, deployable AI to the 63 million MSMEs powering the country’s economy.
Every product starts with a validated pain point, not a trend. The result is software that is mobile-first, multilingual, affordable, and familiar to businesses already living inside WhatsApp threads, phone calls, and lean operating teams.
R&D First
We test LLMs, RAG systems, voice AI, and multi-agent flows before productising them.
Built for India
WhatsApp-native, multilingual, mobile-first experiences designed around Indian workflows.
Real Utility
Tools are validated with real users and tuned for adoption, not feature theatre.
Transparent Company
Registered as Synx Automation Private Limited, headquartered in Trivandrum, Kerala.
Our Products
One automation ecosystem, spanning messaging, voice, commerce, operations, and insight.
Flagship Apps
Synx Series
Flagship
Live
SynxZap
A WhatsApp automation platform for broadcasts, chatbot flows, lead capture, follow-ups, and Business API messaging.
- Bulk messaging
- Lead automation
- Chatbot flows
Flagship
R&D
SynxVox
A multilingual AI caller that answers, routes, and assists callers around the clock in major Indian languages plus English.
- 24/7 voice reception
- Indian language support
- Call direction
Flagship
R&D
SynxBolt
A connected AI bot for WhatsApp, web, Shopify, and ecommerce channels that handles support, invoices, and post-purchase workflows.
- Multi-channel bot
- Invoice automation
- Ecommerce support
Flagship
Testing
SerpY
Manufacturing ERP with inventory, procurement, supply chain visibility, and AI-assisted forecasting for operational teams.
- Manufacturing ERP
- Forecasting tools
- Operations visibility
Automation Extensions
Zap Series
Extension
Live
ContactZap
Smart export and organisation of WhatsApp contacts for outreach and campaigns.
Extension
Live
CommentZap
AI-generated social commenting built to maintain brand tone across platforms.
Extension
R&D
BotZap
Personal AI assistant for scheduling, delegation, reminders, and business tasks.
Extension
R&D
StockZap
AI-powered stock intelligence with trend analysis and real-time market signals.
More is coming as the Synx ecosystem continues to expand.
Research & Development
Every product begins in the lab, then gets pressure-tested in the market.
Synx treats R&D as an operating model. The team experiments with practical AI under real-world constraints like limited budgets, mixed digital literacy, and lightweight infrastructure.
Current focus areas include multilingual voice AI, LLM-powered data agents, multi-agent orchestration, WhatsApp-native automations, and predictive systems for operational planning.
Voice AI & Multilingual NLP
Natural, real-time voice interactions across major Indian languages.
RAG Pipelines
Business-aware data retrieval for grounded responses and workflow actions.
Multi-Agent Systems
Autonomous task execution across multi-step business processes.
Predictive Analytics
Demand, inventory, and bottleneck forecasting for MSME operations.
Our Team
A global team with an Indian mission.
Akshay Kumar
Founder & CEO United Kingdom
Vineesh
Managing Partner Kerala, India
Sajna Saifudeen
HR & QA Manager United Kingdom
Akbar Haleel
Developer Partner Kerala, India
Kripa Raj P
Developer Partner Kerala, India
Bjorn Van Den Akker
Automations Partner Netherlands
In Aamul Hasan
Automations Partner Sri Lanka
Sam Woods
Marketing Partner United Kingdom
Roger Hadley
ISO Partner United Kingdom
Jack Greenwood
Developer & UI/UX United Kingdom
Bharath S Kumar
Product Designer India
Okante Arikpo
Graphic Designer Nigeria
Moumitha Mukherjee
Senior SEO Partner India
Suman Suresh
Customer Success Kerala, India
Krishna Kanta
Customer Success Kerala, IndiaInvestor Relations
Partner with Synx to automate India at scale.
Massive underpenetrated market
India’s MSME economy is enormous, yet AI adoption is still in its earliest phase.
WhatsApp + voice-native strategy
Products are anchored in the channels where Indian business already happens.
R&D-backed IP
Research compounds across products, deepening platform defensibility over time.
India + UK footprint
A global operating posture with India-scale execution economics.